At today's meeting, all departments made specific and representative speeches. More than half a year has passed since 2010. Time flies. Time and tide wait for no man! Everyone must have a sense of urgency, pressure and responsibility.
Just now, both the quality control department and the marketing department mentioned that through everyone's efforts, our output from January to July has exceeded 400000 sets, with the qualified rate of quality above 98.8. In order to obtain the first-hand information of customers' evaluation and expectation on our products, the company commissioned Qingdao Quality Management Association Management Consulting Center to conduct a customer satisfaction survey on more than 90% of the company's customers in July. The data show that: the customer satisfaction interval for EAA products is [89.26-89.96] at the 95% confidence level, which is very encouraging. Generally speaking, a new product on the market, customer satisfaction can reach 85% is quite good, and our products have been highly rated. Investigate its reason, the key grasps the following three points: 1. Leadership attaches importance to, full participation. Product quality is the "outline" of all the work of the company, other work is the "goal", "outline" to "goal" Zhang. I also said at the staff meeting, "manufacturing products without quality is equivalent to making useless garbage, and producing unqualified products is unqualified employees". To measure the work quality of each department and employee, the key is to grasp the main line of product quality, and to publicize the typical examples of serious and meticulous quality among all employees of the company. 2. Process control, comprehensive check. Our products are all a complete assembly line of "one-stop" production from the time the raw materials enter the factory until the rubber mixing, extrusion, calendering, cutting, molding, vulcanization, assembly and other processes. Each process is controlled by "instrument program control" and "full-time quality inspector inspection. We have the foundation of developing rubber for 16 years. It is no exaggeration to say that among the manufacturers of rubber air springs in the country, like us, the company that has a one-stop production line from beginning to end "is the only one and no branch". 3. Highlight the advantages and improve the grade. Some other manufacturers cannot make glue by themselves and can only rely on purchasing finished glue from other factories. According to the performance requirements of the glue, the storage time of the film shall not exceed 72 hours. We have kneaders, internal mixers and cold feed extruders, which are not used beyond the storage time. Other manufacturers cannot calender themselves and find other manufacturers to process them. The process control is not good, and the cord rubber compound appears in a semi-"self-sulfur" state, however, our company has a large-scale roller tension calender with automatic process control. The pressed curtain fabric has stable performance, no scorching and tension. It is especially worth mentioning that we use a special encrypted super-strong cord. All these are unmatched by other manufacturers. It is precisely because of the hard work of all employees that our products have ranked first in the country in terms of output, quality, and sales scale in the domestic industry.
We have achieved gratifying results, but we still need to keep a clear head at all times. The next step is to continue to open up domestic and foreign sales markets, so that our products have a place in the field of air springs in the world; the second is to continuously improve and improve product quality based on customer needs; the third is to further expand the scale of production and strengthen human resources Training. Ask everyone to "calm down" and "sink" to go down, down-to-earth, down-to-earth, and successfully achieve the goal of the whole year!